About

FAQ

• Where is the store based?

  Pflugerville, TX

• When will your Sheldon Plush be back in stock?

  Don't know! I currently don't have the funding to produce any more, but I do hope to in the future. Announcements regarding future plush production will be made on my official website http://www.sheldonthetinydinosaur.com

• How long will it take to receive my order?

  Orders are sent out usually within 1 week of ordering. Please allow for up to 2 weeks during particularly busy periods such as holidays.

  Orders for T-shirts are shipped with 2-8 days of ordering by Printful.

  After shipping, delivery usually takes between 3-8 days for US orders, 5-10 for Canada, and 10-20 for everywhere else.

• Do you accept orders placed outside of the US?

  I sure do!

• Do you accept PayPal? Credit Card? Debit Card?

  Yes! Options will be available at checkout, if you encounter an issue please contact Storenvy support.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.